for &

Safe Travel

Greetings from Rhodes and we hope that you are healthy and safe.
Please find below the Health & Safety procedures of our hotel according to the new health protocols K.Y.A.1881 / 29.5.20

Guests & Rooms

  • Arriving guests will be provided with sanitizers and the reception area will be disinfected frequently.
  • Additional measures have been introduced at check-in to maintain distancing with clearly visible information on safe distances through floor markings.
  • In-room deep cleaning practices in accordance with EODY instructions using COVID-19-free certified products and cleaning in high temperatures of all bedding.
  • The hotel will provide each staff member with personal protective equipment (masks, gloves).
  • Frequent disinfection of all public areas and high-touch spaces during the day.
  • Increased cleaning and focusing on high-touch areas like associate entrances, laundry rooms and staff offices.
  • Use of steam cleaners for disinfection of fabric surfaces.
  • Installation of antiseptic liquids in each room, elimination of daily change of clothing and towels, of the evening preparation only upon guest request.
  • Extending the time between check out and new customer entry into the room.

Trained Staff

Educational programs by the Dodecanese Chamber & onsite training of all staff members on hygiene protocols and management of potential incidents.

Every staff member will be aware of how the Covid-19 virus is transmitted; be able to provide information to guests and will comply to the hygiene and safety protocols (hand cleaning, keeping distance etc).

Food Safety Standards
  • All restaurant and bar seating areas will comply with government’s social distancing measures.
  • All employees in the kitchen will use personal protection equipment (masks, gloves, sanitation products).
Medical Support for Guests
  • According to official government notice, Kastelli Hotel has:
  • Appointed doctor near the premises.
  • Official representative for Covid-19 related incidents and health & safety procedures.
  • Direct communication with Rhodes hospital.
Covid-19 incident book (incidents & implemented measures)

Now, we are closely monitoring the situation and we are preparing to welcome you safely.
For more details please you may also contact us: